FAQ

How to open a ticket?

Follow the guide below to open a ticket: The departments in the dropdown are listed below: DO NOT DO THE FOLLOWING WITH TICKETS: Do NOT ask or hint in any way, shape or form for a ticket to be replied otherwise the ticket will be closed without a response and you will receive a warning.

FAQ

How can I delete my server or my account?

How to delete the server: If you want to delete your server, you can go to Reinstall tab and select “Delete files” under advanced options after selecting your variant and version. Once a server is deleted there will be no going back and freemcserver.net does not keep backups of anything after deletion so it will […]

FAQ

What does my server status mean?

Server status can tell what is going on with the server. Expired: Active time ended and the server can’t be used/accessed until it is renewed Configuring: A lock for you not to change stuff when the system is taking automated actions, ex: you press reinstall, your server goes into the frozen state until it’s your […]

News / Updates

Upcoming price increase

Like many companies, rising energy costs are having an impact on our business. The main reason for this increase is due to soaring gas prices (directly linked to the Russian invasion of Ukraine).In the spirit of full transparency, we would like to inform you that, over the Q3 2022 period, we already experienced an increase […]